Terms of use

Yedek passes your request for a car part to the shops on Yedek and shows you the prices they send. We introduce customers and shops. We do not sell parts, we do not own the parts, and we are not part of the sale.

The price, the condition of the part, any guarantee or return, delivery and payment are agreed between you and the shop. Check the part before you pay. If something goes wrong with a part, the shop that sold it is the one to deal with it.

If a shop treats you badly, tap Report on its offer or WhatsApp us. We look at every report.

Send real requests for parts you need, with your own WhatsApp number. Do not:

• –send fake or joke requests, or requests in someone else’s name
• –use Yedek to advertise, or to collect shops’ or customers’ numbers
• –insult, threaten or cheat a shop or a customer
• –try to get around the limits on how many requests one number can send

We can remove a request, block a number from sending requests, or suspend a shop’s account when these terms are broken. We can also change or stop parts of the service.

After you close a request with Found it you can give the shop one to five stars. Rate the shop honestly, only for a request you made. We can remove ratings that are fake or abusive. Reports go to our team; the shop is not told who reported it.

Shop accounts are opened by our team, in person. With an account:

• –The subscription is one flat monthly fee for full access. Every shop sees every request at the same time. There are no fees per request and no commission.
• –New accounts start with a free period, normally six months. After that the account needs a paid subscription. When it runs out there are five days to renew, then the account becomes read-only until it is paid.
• –One subscription works on one phone. A login from a second phone is refused; our team can move the account to a new phone.
• –When you update a quote, prices can only go down.
• –We can suspend an account for the conduct described above.

We do our best to keep Yedek working, but we do not promise it will always be available or that a shop will have your part. We are not responsible for parts, prices, delivery or payments between customers and shops.

If we change these terms we update this page and the date at the top. Using Yedek after a change means you accept it.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.

WhatsApp +964 773 331 7080.

Phone +44 7391 546175.